Terms and Conditions
Last Updated: 1 February 2026
These Terms govern your access to and use of the Site, including any payments, purchases, or services offered through the Site.
By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
If you are using the Site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
Definitions
- "Customer" means you, the user or purchaser of goods/services via the Site.
- "Payments" means any payment transactions processed through the Site, including credit/debit card payments, EFT, instant EFT, mobile payments, or other payment methods supported by the Site.
- "Payment Processor" means the third-party service you use to process payments (e.g., banks, card networks, payment gateways).
- "Content" means all text, images, logos, graphics, videos, and other materials on the Site.
- "Personal Information" means information about an identifiable individual as defined in POPIA.
Payment Terms
Prices
All prices are shown in South African Rand (ZAR) unless stated otherwise and include applicable taxes unless indicated otherwise.
Payment Methods
The Site accepts [list accepted payment methods]. By providing payment details, you authorize the reduction of the applicable payment method for the total amount due.
Authorization
You authorize us or our Payment Processor to charge your chosen payment method for the total amount due for any purchases you make, including any taxes, shipping, and fees.
Payment Security
We use industry-standard security measures to protect payment data. However, you are responsible for maintaining the confidentiality of your payment details and account credentials.
Refunds and Returns
[Outline your refund policy, including eligibility, time limits, and process. Align with CPA rules for consumer refunds.]
Late or Failed Payments
If a payment is declined or not received, we may suspend or cancel access to services or goods, and you may incur late fees if applicable.
Privacy Policy
South Africa Consumer Rights
Our terms comply with the Consumer Protection Act 68 of 2008 (CPA). Nothing in these Terms excludes or limits any consumer rights under the CPA.
POPIA
We process Personal Information in compliance with the Promotion of Access to Information Act (POPIA) and the Protection of Personal Information Act (POPIA, colloquially used). See our Privacy Policy for details on data collection, use, sharing, and retention.
FICA and KYC
Depending on your transaction type, we may request additional information to comply with tax and anti-money laundering laws.
Intellectual Property
All Content on the Site is protected by copyright and other intellectual property laws. You may view and print Content for personal use only. No rights are granted to reproduce, distribute, or commercialize Content without our written permission.
Third Party Links and Payment Processors
The Site may contain links to third-party sites or services, including Payment Processors. We do not control and are not responsible for their practices. Your use of such services is at your own risk and subject to their terms.
Limitation of Liability
To the maximum extent permitted by law, the Site and its affiliates are not liable for indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or payments, including lost profits or data.
Our total liability for direct damages arising from these Terms or your use of paid services is limited to the amount paid by you for the relevant service or product in the 12 months preceding the claim, unless prohibited by law.
Indemnity
You agree to indemnify, defend, and hold harmless the Site, its owners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Site, violation of these Terms, or violation of any rights of a third party.
Termination
We may suspend or terminate your access to the Site or any paid services if you breach these Terms, engage in prohibited conduct, or for security reasons. Upon termination, your right to use paid services ends, and you must pay any outstanding amounts.
Refund/Return Policy
Services
Refunds depend on progress and terms.
Exclusions
Custom-made, personalized items, or digital downloads after access may be excluded.
Refunds for Damaged/Wrong Items
We will replace or refund items damaged in transit or incorrectly supplied.